If you're feeling like your insurance company isn't treating you fairly, one option is to file a complaint with the insurance commissioner in the state in which you purchased your insurance. Each insurance commissioner's office works to ensure that insurance companies are staying in bounds of the state laws and regulations insurance companies must follow.
In both Oregon and Washington State, these respective offices can potentially help you send your complaint to the insurance company and help guide the insurance company to either fix its actions, or provide an explanation of its course of action to you.
If these respective offices are unable to help you, they may be able to provide recommendations for other resources that could help.
If you'd like to file a complaint in Washington State, click here.
If you're unsure if the Washington State Insurance Commissioner will be able to help you, you can call (800) 562-6900.
If you'd like to file a complaint in Oregon, click here.
If you're unsure if the Oregon Division of Financial Regulation will be able to help you, you can call (888) 877-4894.
These offices are not meant to be used as legal representatives. They both simply determine whether an insurance company or its agent is following all rules and laws of the state.
If you think you might need legal representation on an issue you are having with an insurance company, please feel free to contact us.